faqs

Who are you buying from?
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I'm a total nerd, probably a bit like you!
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This is the way. Lol!
Who am I buying from?

I'm Brad.  I work for myself, on my own in Wolverhampton, UK.  I've been in the print business for 22 years and counting!

How long does it take to get my order?

I print nearly everything to order.  Normally I ship in around a week but lead times can vary.  If my lead times are slower than normal, I post a note on the home page.

Standard (free) shipping is via Hermes so that means 2-4 days to reach you after production.  You'll also recieve a tracking number from me when your order ships. You can speed things up a little by upgrading to first class or fully tracked at the checkout.

Speed-wise I'm not as fast as Amazon Prime but I blow sites like Qwertee & TeeFury away!

Can I track my order?
 
As standard, yes.  Some exeptions based on geography may apply

What exceptions?

Some parts of the UK aren't as courier freindly as I'd prefer.  If you are in Northern Scotland, IOM, NI, Hogwarts, The Outer Rim or similar remote areas, my standard shipping option will be via Royal Mail 2nd class or better. 

I'm not in the UK.  Do you ship internationally?

Not any more i'm afraid.  There is a long list why I only ship domestically but......yawn.

I'm not happy with my order!

If you buy something that isn't your size, don't worry.  I accept returns if you need a different size.  Just get in touch and we'll sort you out.*

Same goes for faulty goods.......I'm sure it never happens but if you're not satisfied, I'll fix it!

Do you Customise/Personalise?

Currently taking a break from custom jobs for the time being.  Feel free to ask to see if I change my mind!

Do you do trade work?

Not really. I'm not set up for trade jobs but if you are looking for clothes for your sci-fi club etc.  get in touch and i'll see if i'm the right guy for the job!

Are you just dropshipping from China?

Oh hell no!  Dropshipping is the devil and I hate it!  All my stock is purchased from UK trade suppliers.  I do all of the printing/embroidery in house.  All sizes are UK standard!  All shipping starts it's journey at my local courier drop box in Wolverhampton (You know, the one by the big Tesco).


If you have any questions, just drop me a line!
Brad

*Normal returns policy is not valid on custom/personalised goods.

^Customised/personalised goods may be priced differently to regular listed items.  In some cases, a setup fee may be chargable. 


 
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